princess cruises
WHAT'S INCLUDED IN MY CRUISE?
PRICES INCLUDE
- Accomodation in double stateroom in the selected category
- Full board
- On all restaurants and bars, water (not bottled), coffee, tea and lemonade during all day and juices on breakfast
- Access and use of the ship facilities
WHAT'S not INCLUDED IN MY CRUISE?
PRICES do not INCLUDE
- Gratuities (will be charged to the on board account)
- Drinks in bars and restaurants not mentioned in the previous section
- Terrestrial services of any kind
- Shore excursiones
- Aerial transportation
HOW CAN I BOOK A princess CRUISE?
How do I make a reservation?
To book your vacation with Cunard, contact us calling 91 290 18 45 or send and email to Booking@mundomarcruceros.com
How do I book a cruise for a group?
If you wish to book a cruise for a gropu, call us at 91 290 18 45 or send an email to Booking@mundomarcruceros.com. In group reservation, we offer the guests some extras as: pre-paid gratuities, on board credits, bottle of wine etc.
Can I change my reservation?
Changes of reservation made after the deposit and before the emission of travel documents can carry the aplication of administrative fares and service comissions.Administrative fares and service comissions may vary depending on the kind of change on the sailing date cruise, the itinerary, the terrestrial package, hotel or aditional aerial fares.
Guests may pay for any aditional cost that turns out of this modifications. Some changes, including the change of name, can also be interpreted as a cancellation, so the corresponding fares may apply.
The guest will be responsible of any changes on the reservation that makes the impossition of the airline fares or other kind of cancellation fares. Refunds will not be made due to lack of use or partial use of terrestrial programmes, aerials or cruise, including shore excursions, unless the contract inicates otherwise
What's a waiting list?
This means that you are in a wait list because there is no available space in the wanted category. A waiting list does not guarantee the space until its availability is confirmed.
My bill says that I hace a guaranteed cabin. What does that mean and why don't I have a cabin number?
The guaranteed cabin means you don't have a cabin number asigned, but you are guaranteed that you will sail in that cruise. The room asignation may take place anytime until the day of the cruise.
PROMOTIONS & CONDITIONS
Are there special offers?
There are special fares with big discounts on selected cruises. 3rd and 4th passengers also have an approximate discount of 50% of the 1st and 2nd passenger's price, wether they are adult or kids.
Are there additional aerial and terrestrial services?
For selected cruises and according to availability, there is Hotel, pre and post, transfers and flights. Check sailing dates with aerial services, transfers, shore excursions and spanish assistant guide from Mundomar Cruceros.
pecularities and trip restrictions
Can I travel with children under 18?
Children must have at list 6 months old at the embark day or at least 12 months old if the cruise includes 3 or more navigation days.
Guests under 18 must be accompanied by an adult over 18 and be in the same stateroom as the under 18 and occupy the same stateroom.
What is the additional charge for single occupation?
An additional charge for single occupation of 200% of the stateroom fare or the double occupancy suite will be charged. Call 912901845 or send an email to Booking@mundomarcruceros.com to know the current promotions.
Can I sail with Princess if I am pregnant?
Princess Cruises will not accept passengers on the 24th week of their pregnancy at the time of starting the cruise or any other time of the cruise.
Are animals allowed?
Only service animals and they must meet the requirements of the law.
Can I carry a wheelchair/scooter on board?
Yes, as long as they are collapsible and its width does not exceed 22 inches..
on board
Can I embark. disembark or get back to the ship in a different port?
Due to constant changes of the laws, and with the desire of providing you the most updated information, we can send a petition of an alternative port in your name to embark, disembark or get back to the ship in a different port aproximately 6 months before the start/finish date you requested, as long as some requirements are met:
- Final reservation payment has been made (either deposit or final payment).
- The Guest Registration Form must be completed on the reservation, including nationality and passport information.
-The answer to this request may take 7 working days.
Is there laundry service on board?
Yes, there is laundry service o nboard in all Princess ships. It has washing machines, dryers, detergent and iron.
Do I have internet access?
There is no free internet but there are internet packages available for their purchase on board. Please notice that since you are going to be sailing, its probable that the connexion may not be fast.
Can I smoke on board?
Yes, but only in designated areas. Smoking is not allowed in the staterooms or balconies.
What is the dress code?
Dress code on board is casual. For dinner, we suggest more elegant clothes like trousers and shirt for men and dresses or blouse for women.
What kind of plugs do the staterooms have?
Staterooms have american plugs of 110 and 220 W. We reccomend you to carry in your bag an adaptor and a socket so you can charge more than one device at a time.